Showing posts with label KM characteristics. Show all posts
Showing posts with label KM characteristics. Show all posts

Monday, November 23, 2009

What is Knowledge Management (KM)?

MIM – KM Enlightenment Group – Clement, Des, Madalin, Satish, Raju, Teri
Lecture 2: Week 2 Reading Summary and Review
What is Knowledge Management (KM)? - University of Berkeley's "Gotcha"


Summary

This article outlines and sets out the framework of some key characteristics of KM and it’s strategic implementation. In defining Knowledge Management one needs to consider some key typical questions such as;
1.What is KM?
2.Why is it important?
3.How is it different from other fields?
4.What is the KM process?

Knowledge Management (KM) embraces a model wherein knowledge is micro-managed; analysed, assessed and evaluated in its various components, ascertaining its impact in promoting learning and innovation. Some of its core components include, knowledge –
generation;
accessing from external sources;
embedding it in various processes;
representing knowledge in various media
facilitating its growth;
transference within organization;
measuring and assessing its impact.

KM has its own circular process, facilitating operators to access it at any point and traverse it whenever required. The process is categorized, allowing decision-making and identifying the knowledge domain. The categories include generation, accumulation, evaluation, improvement, sharing, protection and utilization.

To have a competitive edge, knowledge is an invaluable commodity for any organisation and therefore, techniques that enhance its growth and systematic distribution are vital ingredients for success. Indeed, KM is inherent in most organisations but in KM knowledge is dynamically and systematically embedded in networks, processes and operators, enabling enhancement and maintaining competitive advantage.

Review
The article was written in 1999. By 2009 the global expansion of the Internet has had a dramatic effect on KM. Ironically, some knowledge on the Internet can age rapidly. Numerous links on the article no longer reference their original sources. Knowledge coherence has been lost. Is the Internet an effective Knowledge Manager?