MIM – KM Enlightenment Group – Clement, Des, Madalin, Satish, Raju, Teri
Lecture 3 : Week 3 Reading Summary and Review
To Boost Knowledge Transfer, Tell me a Story By Shad Morris and James B. Oldroyd
This is an article written to highlight the ways in which Knowledge transfer among the employees of an organisation can be achieved. The authors of this article have used a successful program of the World Bank Group’s International Finance Corporation, which they studied, as one of the examples of the ways Knowledge Management can be implemented. The program was initiated at the IFC by its Knowledge Management Managers as a voluntary program. The management at IFC created a site called SmartLessons on which employees could post their experiences and other useful information they wanted to share with their fellow employees in the form of short stories.
To Boost Knowledge Transfer, Tell me a Story By Shad Morris and James B. Oldroyd
This is an article written to highlight the ways in which Knowledge transfer among the employees of an organisation can be achieved. The authors of this article have used a successful program of the World Bank Group’s International Finance Corporation, which they studied, as one of the examples of the ways Knowledge Management can be implemented. The program was initiated at the IFC by its Knowledge Management Managers as a voluntary program. The management at IFC created a site called SmartLessons on which employees could post their experiences and other useful information they wanted to share with their fellow employees in the form of short stories.
Morris and Oldroyd[2009] found that the concept of sharing of information between the employees in this form of Story-telling dramatically increased the capacity of the employees to absorb information. The authors list out the following as the reasons for the success of this program :
· Honesty was encouraged among the employees
· Contributors were was recognized and highlighted
· Increasing the flow of information through News Flashes and rewarding the best rated posts by the employees
This article has been written well and uses the example of the program at IFC to highlight the importance of Knowledge Management in the corporate world. It shows how organisations can benefit from free flow of information within the organisation. Story telling is one of key ways of implementing Knowledge Management and this article is one of the best examples.
· Honesty was encouraged among the employees
· Contributors were was recognized and highlighted
· Increasing the flow of information through News Flashes and rewarding the best rated posts by the employees
This article has been written well and uses the example of the program at IFC to highlight the importance of Knowledge Management in the corporate world. It shows how organisations can benefit from free flow of information within the organisation. Story telling is one of key ways of implementing Knowledge Management and this article is one of the best examples.
