Article Name: A Framework of Knowledge Management Systems: Issues & Challenges for Theory and Practice.
Author: Jungpil Hahn, Mani R. Subramani
Publication: Knowledge Management Systems
Keywords: Information in organizations, knowledge management, knowledge management systems, organizational behaviour, organizational learning.
Summary: (259 Words)
Knowledge management concepts and practices in organizations are increasingly becoming important and firms are making momentous IT investments in deploying knowledge management systems (KMS). Knowledge management is the systemic and organizationally specified process for acquiring, organizing, and communicating knowledge of employees so that other employees may make use of it to be more effective and productive in their work.
This paper supplies an in depth research on knowledge management systems by proposing a developed framework called “Locus of Knowledge”. This framework is comprised of:
- Document Repository (Data Warehousing)
- Yellow Pages of Experts (Expertise Profiles and Databases)
- Collaborative Filtering (Internets and Search Engines)
- Electronic Discussion Forum
This framework provides a means to explore issues related to KMS and unifying dimensions underlying different types of KMS. As the basis of value creation increasingly depends on the influence of the intangible assets of firms, knowledge management systems (KMS) are emerging as powerful sources of competitive advantage. However, the general recognition of the importance of such systems seems to be accompanied by a technology-induced drive to implement systems with inadequate consideration of the fundamental knowledge problems that the KMS are likely to solve.
The possibilities that authors have discussed and raised within this paper is all about the size and diversity of networks, the maintenance of knowledge flows, and the long term effects of the use of KMS. This will facilitate a framework for the organizations as a reference that would enhance the usability of Knowledge Management System to its fullest and will also open avenues for future perspectives.
Review: (105 Words)
This article is one of unique writings from other articles. It portrays a sense of formal knowledge management framework and its methodology. One of the beauties about this article is that it explored positive, neutral and negative views of the topic and provided with clear evidences and investigations of each author.
One of the few weaknesses of the articles is that it’s not targeting one particular audience and keeping the views quite general. Conclusion is well built but leaves me with few questions to explore and search, which is on the other hand, is productive for audience. Overall it’s a nice article and worth reading.
(Posted by Jocelyn for Afraz)
Red Auerbach, Communications Guru
19 years ago
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