MIM – KM Enlightenment Group – Clement, Des, Madalin, Satish, Raju, Teri
Lecture 2: Week 2 Reading Summary and Review
What is Knowledge Management (KM)? - University of Berkeley's "Gotcha"
Summary
This article outlines and sets out the framework of some key characteristics of KM and it’s strategic implementation. In defining Knowledge Management one needs to consider some key typical questions such as;
1.What is KM?
2.Why is it important?
3.How is it different from other fields?
4.What is the KM process?
Knowledge Management (KM) embraces a model wherein knowledge is micro-managed; analysed, assessed and evaluated in its various components, ascertaining its impact in promoting learning and innovation. Some of its core components include, knowledge –
generation;
accessing from external sources;
embedding it in various processes;
representing knowledge in various media
facilitating its growth;
transference within organization;
measuring and assessing its impact.
KM has its own circular process, facilitating operators to access it at any point and traverse it whenever required. The process is categorized, allowing decision-making and identifying the knowledge domain. The categories include generation, accumulation, evaluation, improvement, sharing, protection and utilization.
To have a competitive edge, knowledge is an invaluable commodity for any organisation and therefore, techniques that enhance its growth and systematic distribution are vital ingredients for success. Indeed, KM is inherent in most organisations but in KM knowledge is dynamically and systematically embedded in networks, processes and operators, enabling enhancement and maintaining competitive advantage.
Review
The article was written in 1999. By 2009 the global expansion of the Internet has had a dramatic effect on KM. Ironically, some knowledge on the Internet can age rapidly. Numerous links on the article no longer reference their original sources. Knowledge coherence has been lost. Is the Internet an effective Knowledge Manager?
What is Knowledge Management (KM)? - University of Berkeley's "Gotcha"
Summary
This article outlines and sets out the framework of some key characteristics of KM and it’s strategic implementation. In defining Knowledge Management one needs to consider some key typical questions such as;
1.What is KM?
2.Why is it important?
3.How is it different from other fields?
4.What is the KM process?
Knowledge Management (KM) embraces a model wherein knowledge is micro-managed; analysed, assessed and evaluated in its various components, ascertaining its impact in promoting learning and innovation. Some of its core components include, knowledge –
generation;
accessing from external sources;
embedding it in various processes;
representing knowledge in various media
facilitating its growth;
transference within organization;
measuring and assessing its impact.
KM has its own circular process, facilitating operators to access it at any point and traverse it whenever required. The process is categorized, allowing decision-making and identifying the knowledge domain. The categories include generation, accumulation, evaluation, improvement, sharing, protection and utilization.
To have a competitive edge, knowledge is an invaluable commodity for any organisation and therefore, techniques that enhance its growth and systematic distribution are vital ingredients for success. Indeed, KM is inherent in most organisations but in KM knowledge is dynamically and systematically embedded in networks, processes and operators, enabling enhancement and maintaining competitive advantage.
Review
The article was written in 1999. By 2009 the global expansion of the Internet has had a dramatic effect on KM. Ironically, some knowledge on the Internet can age rapidly. Numerous links on the article no longer reference their original sources. Knowledge coherence has been lost. Is the Internet an effective Knowledge Manager?
An interesting question asked at the end of the review.But who owns the internet? Can we expect it to self manage? Maybe every netizen should be a Knowledge Manager. And for that reason everyone should enrol for MMIM 503 !
ReplyDeleteGithin
The question at the end of the review is a very interesting one, and one that requires a response.
ReplyDeleteSo in my opinion:
I don't think the Internet, and to be more precise the World Wide Web, was ever intended to be a knowledge manager. What it is really good at is in proving **access** to information. -- Skalk
I don't think Internet is an effective KM since it has not been designed and intended to be one, and therefore there are little standards and consistency available across WWW with regard to knowledge generation, storage, accuracy, and etc.
ReplyDeleteBut I guess you could say it is a channel/gateway to access, share, reuse, and search knowledge, although validity and accuracy of the retrieved information needs to be checked by the user since no one is in charge to do that for us.
hmmm, may be it is a KM that uses a Knowledge Market strategy at this point! What do you think?
Perhaps the World Wide Web is not the knowledge manager - perhaps Google is? The tool that has allowed us to access the information in a systematic and understandable way? An entity that has created meaning out of chaos? That has observed what information we previously accessed, or was accessed by others (links), and successfully delivered what we wanted? Perhaps I am overstating, but it does deliver information according to a context of previous experience. I'd say that is knowledge, but definitely not wisdom!!!
ReplyDeleteI think that the internet can be seen as a data repository - where one can retrieve relevant information - the information is in a raw state - because no-one really knows what quality assurance process the information has gone through. There still needs to be a human element included in the knowledge management process. Therefore, I agree with Skalk - the internet was not really intended to be a knowledge manager - more like a data repository.
ReplyDelete